With a solid academic foundation in marketing, Haya graduated from an honors program with a 3.7 GPA. She brings over three years of experience in call center operations, where she honed her skills in customer communication and service excellence. Her analytical approach and understanding of consumer behavior make her an invaluable asset to any campaign.
Myca is a seasoned call center professional with five years of extensive experience managing diverse campaigns across SMS, email, and both inbound and outbound calls. She has a proven track record in various industries including solar, real estate, insurance, and hospitality services like Air BnB. Her adaptability and deep industry knowledge enable her to tackle challenges and drive success effectively.
Bassam’s journey in customer service and call center management spans several years and continents. Originally from the United States, he now brings his considerable expertise to Egypt. Bassam’s ability to connect with clients and manage complex service issues is marked by his empathetic communication and problem-solving skills, making him a standout in customer interactions.
With a rich background in education and customer service, Amr has spent five years teaching English as a Second Language coupled with two years in customer service roles. His unique blend of educational and service experience equips him with the skills to handle diverse client queries with patience and clarity, ensuring a positive outcome in customer interactions.
Do you like feeling the opposite of sadness?
